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Why can't I activate my coupon code?

If your coupon code isn’t activating, it’s usually due to one of the following reasons:
 
  1. Invalid or Misspelled Code:
    • Make sure the code is entered exactly as provided, without spaces or typos.
    • Coupon codes are case-sensitive and may not work if even one character is incorrect.
  2. Expired or Inactive Bonus:
    • The bonus tied to the coupon may no longer be active or has expired.
    • Some coupons are limited-time offers or are only available to specific players.
If you're unsure why the code isn’t working, please contact our support team - we'll gladly check the status of your coupon and help you activate it if eligible.