Why do I have money in my balance but can't use it to play?
If you see a balance but are unable to use the funds for gameplay, it's likely that the amount consists of bonus money from a Free Spins No Deposit Bonus.
Bonus funds are subject to wagering requirements, which means they need to be played through before they can be converted into real, withdrawable cash or used on all games.
Here's how it works:
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✅ You need to make a deposit to activate the wagering process.
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🎯 Then, you must meet the required wagering amount by placing bets on eligible...